AI Solution
AI Support Agents
Resolve 60%+ of tickets. No headcount added.
An AI Support Agent handles refunds, order lookups, FAQs, escalation routing, and follow-ups — integrated directly into your helpdesk.
Quick answer
Production AI support agents resolve 50–70% of tier-1 tickets autonomously when scoped to clear policies and integrated with your helpdesk — pilots ship in 2–3 weeks.
Quick facts
- Timeline
- 2–3 weeks to production
- Clouds
- AWS · Azure · GCP
- First step
- Free AI Readiness Audit
What you can automate
- Autonomous ticket resolution (refunds, returns, tracking)
- Policy Q&A grounded in your knowledge base
- Escalation routing to the right human queue
- Multi-channel: email, chat, WhatsApp
- CSAT data collection and tagging
Tools & integrations
GorgiasZendeskIntercomShopifyShipStationAWS Bedrock
Frequently asked questions
Ready to build your AI Support Agents?
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