AI Support Agents

Resolve 60%+ of tickets. No headcount added.

An AI Support Agent handles refunds, order lookups, FAQs, escalation routing, and follow-ups — integrated directly into your helpdesk.

Production AI support agents resolve 50–70% of tier-1 tickets autonomously when scoped to clear policies and integrated with your helpdesk — pilots ship in 2–3 weeks.

What You Can Automate

Autonomous ticket resolution (refunds, returns, tracking)

Policy Q&A grounded in your knowledge base

Escalation routing to the right human queue

Multi-channel: email, chat, WhatsApp

CSAT data collection and tagging

Tools & Integrations

GorgiasZendeskIntercomShopifyShipStationAWS Bedrock

Frequently Asked Questions

Well-scoped deployments routinely hit 50–70% autonomous resolution on tier-1 issues (order status, refunds, FAQs). Complex escalations route to humans with full context.

2–3 weeks for a pilot on Gorgias, Zendesk, or Intercom with your knowledge base and policies wired in.

Yes — we deploy on HIPAA-eligible cloud services with appropriate BAAs when your use case requires it. Scope this in the discovery call.

Ready to Build Your AI Support Agents?

Typical timeline: 2–3 weeks to production. Tell us about your use case and we'll scope it in a free call.

Get Started Today